Customer Service Professional.

This course is designed to prepare trainees, especially those who have recently joined the workforce.

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Created by Elite for training Last Updated : 26-10-2025 09:46 am

Customer Service Professional.

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0 students

What's Included

  • 0 Lectures
  • 0 sec , On-demand video
  • Access on tablet and phone
  • Certificate of completion

What You'll Learn

  • Identify the customer’s motivations and determine the best way to deal with him.
  • Providing the trainee with the knowledge and skills that enable him to interact and communicate well with clients.
  • Providing the trainee with the knowledge and skills that enable him to complete the sales process and serve customers in a way that achieves their satisfaction with the organization and its services.
  • Professional written, verbal and telephone communication to provide excellent service.
  • Providing the trainee with the knowledge and skills that enable him to manage his time efficiently and effectively.

Course Content

Requirements

  • Basic Communication Skills – Ability to speak and write clearly.
  • Interpersonal Skills – Willingness to engage positively with customers.
  • Basic Computer Literacy – Familiarity with using email and common office software.
  • Problem-Solving Ability – Willingness to resolve customer issues patiently and effectively.
  • No Prior Experience Required – Suitable for beginners entering the customer service field.
  • Commitment to Learn – Motivation to develop professional service skills.

Description

This course is designed to prepare trainees, especially those who have recently joined the workforce. The program provides trainees with the basic principles, concepts, and methodologies in the field of professional customer service skills in business. It also hones their skills by introducing them to the latest practices used in the context of professional communication.

Instructor
Elite for training
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  • 0 STUDENTS
  • 16 Courses

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What's Included:

  • 0 sec , On-demand video
  • 0 Lectures
  • Access on mobile and TV
  • Certificate of completion
  • Course Date - 03-Jan-2026
  • Training day number - 10
  • Training hour number - 60
  • Broadcast day - Monday, Tuesday, Wednesday, Sunday,
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