This course aims to prepare trainees for a career as secretaries by providing them with a ..

• Edit letters, memos, and written reports.
• Organize incoming and outgoing mail.
• Make and receive telephone calls.

This program is designed to meet the training needs of the sales and customer service prof..

• By the end of this program, the trainee will be able to:
• Display and market products and services.
• Apply the art of managing sales dialogue and negotiation skills.

This program has been designed to meet the training needs of accountants and cashiers in t..

• By the end of this program, the trainee will be able to:
• Understand the definition of accounting, characteristics of accounting information, its users, and generally accepted accounting principles.
• Maintain accounting books, record daily journal entries, post them to the general ledger, and balance the accounts.

Familiarity with the basic concepts of computer principles, how to operate the operating s..

• The objective of this qualifying course is to provide trainees with the basic skills and knowledge necessary to use computers in office work, based on the latest versions of Microsoft Office software packages. The program also prepares trainees for a comprehensive examination conducted by the General Organization for Technical and Vocational Training.

Data entry and word processing skills are skills that are required by many office jobs in ..

• This program aims to equip trainees with basic knowledge and skills in data entry and mastery of spreadsheet software. The course serves as an introduction to the computer world, where trainees learn computer fundamentals, components, data measurement units, operating system navigation, file management, and system customization. Additionally, trainees will master word processing software (Word) including writing and formatting letters and messages, creating tables, and using mail merge. They will also become familiar with core functions of spreadsheet software (Excel) and develop typing speed through touch typing practice.